Love it Guarantee
Whether you’re new to toothpaste in a jar or just curious about a more sustainable routine, we want your switch to Solid to feel good from the very first brush.
If you try a product and it’s not quite right, reach out to us at info@solidoralcare.com. We’ll walk you through flavour options, sensitivity questions, jar vs tablet formats, whatever you need. If it still doesn’t work for you, you can return it for a refund.
The fine print (to keep things fair and sustainable):
– Returns must be received within 30 days of purchase
– At least 75% of the product must remain
– Only products bought from solidoralcare.com are eligible
– Proof of purchase is required
– Refunds will be issued to the original payment method
– Shipping costs (both ways) aren’t refundable
– Sample sizes are excluded
Before returning anything, we encourage you to chat with us. We can often help resolve the issue or recommend a better option so nothing goes to waste.