Solid Toothpaste and Toothpaste Tablets: Australia FAQ
Solid Toothpaste Product Q&A
We do not. Our founder, Laura, is an oral health therapist and could not in good conscience promote or sell a fluoride free toothpaste, based on the current scientific research available 🙂 Learn more here.
Pop a toothpaste tab, chew it gently, and then brush your teeth as normal for two minutes. Your saliva causes the tablet to transform into toothpaste. Spit, rinse your brush, smile. Watch a video here.
Use a toothpaste scoop or the end of a teaspoon to scoop out a pea sized amount, apply it to your toothbrush, and brush as normal.
Like many natural cosmetics, Solid toothpaste may become harder in colder temperatures and softer in hot summer temperatures. Simply store jar in a warmer/cooler place and it will return to the proper consistency. If you prefer a softer paste, you can add a few drops of cooled, boiled water to your jar and stir. Adding this tiny amount will not affect the toothpaste’s self preserving system.
This can happen in cold temperatures. It’s the natural menthol crystallising. Your tablets are perfectly safe to use 🙂
This can happen in cold temperatures. It’s the natural menthol crystallising. Gently tilt up and down to redisperse. Your mouthwash is perfectly safe to use 🙂
Solid toothpaste tablets, toothpaste, toothpaste powder are formulated by a New Zealand dental professional and are made in our NZ toothpaste lab. Our mouthwash and teeth whitening kits are also made in-house.
No. Humans only! Our toothpaste contains xylitol, which can make dogs ill if they consume it. If you’d like a Solid dog toothpaste in the future, let us know 😉
Your bamboo toothbrush should be replaced every 3 months. Snap off the head and place this in your general rubbish/landfill bin. The handle can then be repurposed (great in the garden) composted, or buried.
Our floss comes in an unboxed, reusable stainless steel dispenser. Basically, we’ve designed out all the single use plastic packaging that usually surrounds dental floss. As a dental brand, we’re only happy providing a strong, dental grade floss. Solid’s dental floss is made from bamboo charcoal infused polyester. This black floss shows up plaque, and encourages you to floss more. You then dispose of it in the general waste. Note: we’ve noticed other brands advertising bamboo charcoal floss as biodegradable or compostable – this is simply not true. We suggest reading this blog for more information.
Shipping & Returns
Shipping is $7.90 Australia wide. Free shipping over $60
We’ll send your order in plastic-free packaging via NZ Post Courier Select.
You can expect your order in 4-8 working days. We’ll send you an email so you can track your order’s journey.
For health and safety reasons, we are unable to accept change of mind returns once an item has been sent. If there are any issues with your order once you receive it, please contact us as soon as possible and we’ll put it right. Unfortunately, we are unable to refund shipping costs.
We’re really proud to to pick and pack your orders quickly. Therefore, if you wish to cancel or change your order, you’ll need to email us within 5 minutes of placing your order.
Stockists
If your favourite local eco store, refill store or pharmacy does not stock us, please ask them to. Your request is valuable and is the reason we are in many stores.
Let’s chat! Email us at info@solidoralcare.com